I am currently looking into what support i will need in place for my hosting business and I will have support tickets go through to WHMCS but I am quite interested in having a chat software so that people can ask questions and get a rapid response.
At this current moment in time I shall be the only agent, I am basically looking for a decent free chat solution ( my reseller provider wont let me host any chat programs so it will have to be externally hosted).
So I have came across http://www.purechat.com/ and they seem quite good has anyone had any experience with them. Others that I have noticed are www.zopim.com and http://www.jivosite.com/pricing which both also provide free options.
Anyone used these and have an opinion? Or are there any others I have missed that are worth considering?
Cheers all,
Oscar.
Source: http://www.webhostingtalk.com/showthread.php?t=1231332
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